No
matter how you are doing business with us, we want you to know that we respect
your privacy and protect your information. We value our relationship with you,
thus, explaining to you how we collect, use and protect customer information is
really important to us. In fact, we can state that:
-
We do not sell any customer information.
-
We request persons and/or organizations that provide services on our behalf to
keep our customers' information confidential and to use such provided
information for the sole purpose of providing the services requested of them.
-
We do not share customers' information with persons and/or organizations
outside of this company for others to contact you about selling their own
products and/or services.
We
use systems, policies and procedures to maintain the accuracy of customer
information and to protect it from loss, misuse, or alteration. Customer
information is accessible by appropriate personnel who have a business need for
the information. We provide training and communication programs to educate our
personnel about the meaning and requirements of this privacy statement.
Safeguarding customer information is important to us. In fact, our company has
an Employee Code of Conduct that requires employees to protect private
information.
We
may use customer information usually provided by
you either to your agent or directly to us via
writing, telephone, or the internet. This
includes information such as your name, address,
Social Security number, driving history, and
vehicle identification information when
submitting an insurance application or a request
for products or services that we offer. We may
also collect information about you from outside
sources, including consumer reporting agencies
and health care providers. This information may
include credit reports, motor vehicle reports,
loss information reports, and medical
information.
We
collect and use customer information to meet
your requests for products and services,
administer accounts, develop and market new
products and services to you, investigate and
handle claims, detect or prevent fraud,
participate in insurance industry or support
organizations and comply with legal requirements
or lawful requests from regulatory and law
enforcement authorities. We also use customer
information to determine which products or
services might be of interest to you.
When
you interact with us through our website, we may
collect information related to the session and
any informal information entered by
you.
In
striving to serve you, we sometimes share
customer information with others so they may
help us by providing services to us or by
providing services on our behalf or jointly with
us to you. These persons or organizations may
include: our affiliated companies, your agent or
broker, companies that perform marketing
services on our behalf and other financial
institutions with which we have a joint
marketing services on our behalf. We
do not sell personal information about you to unrelated companies for their independent use. We do share information as permitted by law.
We
may share the information we collect about
present and former customers within our family
of companies. Our "family" is the group of
companies related to us by common control or
ownership. We share information within this
family as a normal part of conducting company
business and offering products and services to
customers. This sharing of information is
limited. Shared information includes identifying
information and information we get from our
dealings with you and the relationship you have
with us. We do not share customer credit information we collect from outside sources, such as credit reports, within our family of companies.
Unrelated
companies receiving customer information from us
enter agreements with us to protect the
information they receive before information is
provided. These agreements also limit the use of
the information to providing services we
request. We do not share customer information
with other companies unless an agreement to
protect customer information is in place, except
as otherwise permitted by law.
Finally, should your
relationship with MAPFRE Insurance Company of
Florida
end,
your customer information will remain protected
in accordance with our privacy policy as
outlined hereunder.
You
may request in writing the customer information
we have about you in our records. If the
incorrect information was from a Consumer
Report, you will need to contact the consumer
reporting agency that provided the incorrect
information. We will provide you with the agency
contact information. You may also request a
complete description of the organizations to
which we disclose customer information, or the
circumstances surrounding such disclosures.
Please send any of the requests mentioned above
in writing to: MAPFRE Insurance Co. of Florida,
Customer Privacy Inquiries,
5959 Blue Lagoon
Drive, Suite 400,
Miami,
FL
33126.
INTERNET
USE
Our
website,
www.mapfreflorida.com
and
www.mapfreusa.com, provides information about
us, our products and the agencies and brokers
that represent us. You may also perform certain
transactions on our website. Our website may
contain links to other websites, not maintained
by us. These links are provided for your
convenience. We make no warranties or
representations related to the privacy policies
of these websites. We encourage you to read the
privacy and security policies of these
websites.
We
use a Secure Socket Layer (SSL) on our server
along with a 128 bit encryption of any data
transmitted to us from your computer. When you
access our site, we place a small text file on
your computer, known as a "cookie". This
enables us to recognize you on future visits to
our site and provide a more personalized and
efficient session.
Our
website uses VeriSign services as a way to
provide you confidence that we have been
certified as the owner of the website located at
www.mapfreflorida.com. To
review that certificate, you can click on the
VeriSign icon that appears at the bottom of the
screen.
ADDITIONAL
RIGHTS
Some
states may provide additional privacy
protections under existing or future state laws.
We are committed to complying with applicable
law when we share customer
information.
FUTURE
CHANGES
This
statement updates and replaces any previous
statements you may have received from us about
the collection, use and protection of customer
information. We may change this privacy
statement at any time and if we do, we will
notify you as required by
law.
